Privacy Policy — CHM Monaco Mobile App

Last updated: July 2026

This Privacy Policy describes how the Communauté Hellénique de Monaco (“CHM”, “we”, “us”) handles your information when you use the CHM Monaco mobile application (the “App”).

Our position is simple: your data belongs to you. We collect only what is necessary to run your membership, we never sell it, we never share it for marketing, and we do not track you.

1. Who we are

The App is operated by the Communauté Hellénique de Monaco, a community association. Website: https://chm.mc. For any privacy matter, contact us at tresorier@chm.mc.

2. What information we collect

We collect only the information needed to manage your membership:

  • Identity & contact details — your name, email address, and phone number, provided by you when registering as a member.
  • Membership records — your member ID, membership status, and payment history for membership fees and event tickets (processed through our own website’s payment system).
  • Login information — one-time codes (OTP) sent to your email or WhatsApp to sign you in. We do not store passwords.

3. What we do NOT do

  • We do not sell, rent, or trade your personal data — to anyone, ever.
  • We do not share your data with advertisers or data brokers.
  • We do not use advertising networks; the App contains no ads.
  • We do not use third-party analytics or tracking tools.
  • We do not track your location.
  • We do not access your contacts, photos, or files, except when you explicitly choose to share or save a receipt.

4. How your information is used

Your information is used exclusively to:

  • Verify your identity and sign you in securely (one-time codes);
  • Display your digital membership card and membership status;
  • Process membership renewals and event registrations;
  • Provide your payment receipts;
  • Communicate essential membership information to you.

5. Where your data is stored

All membership data is stored on CHM’s own website infrastructure (chm.mc). It is not transferred to any third-party data platform. Access is limited to authorised CHM administrators.

6. Service providers we rely on

To deliver specific technical functions, we use a minimal set of service providers, strictly for the purposes stated:

  • Email delivery — to send you login codes and membership emails.
  • WhatsApp (via Twilio) — only if you choose WhatsApp as your login-code delivery method, your phone number is used to deliver that code. Nothing else is shared.
  • Payment processing — membership and event payments are handled by the payment provider on our website; the App itself never sees or stores your card details.

These providers act only as technical carriers for the specific message or transaction and are not permitted to use your data for their own purposes.

7. Camera permission

The App requests camera access only for the administrator card-scanning feature (verifying member QR codes at events). The camera is never used without your action, and no photos or video are recorded or stored.

8. Data retention

We keep your membership data for as long as you are a member, and as required by association and accounting obligations. If you end your membership, you may request deletion of your personal data (see below).

9. Your rights

You have the right to access, correct, or delete your personal data, and to object to or restrict its processing. To exercise any of these rights, contact us at tresorier@chm.mc. We will respond as promptly as possible.

10. Children

The App is intended for CHM members and is not directed at children under 16. We do not knowingly collect data from children.

11. Changes to this policy

If we change this policy, we will update this page and revise the date above. Substantial changes will be communicated to members.

12. Contact

Communauté Hellénique de Monaco
Email: tresorier@chm.mc
Website: https://chm.mc